A critical discourse on tacit knowledge management and the performative agenda: Implications for industry training and development

John Garrick

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Purpose: This paper examines the relationship between the tacit knowledge held by learning and development professionals and performance measurement regimes of post-modern organisations.

Design/methodology/approach: Drawing on Polanyi’s (1958; 1968) influential ideas about tacit knowledge and Lyotard’s (1984) theory of performativity with regard to criteria such as profit-performance, it assesses the applicability and relevance of tacit, working knowledge in the internet age to the daily working lives of industry training and development personnel. A central question for the study is whether such professionals can still tap into and use their tacit know-how without having it reduced by contemporary performance-oriented regimes of “knowledge”.

Findings: It is argued that there is a powerful interaction between tacit knowledge and narratively produced performance regimes – which are now supported by digital-age technologies including developments in artificial intelligence (AI). It has also been argued that fostering organisational environments that encourage open communication and allow a role for critique remains vital.

Research limitations/implications: With systems of knowledge production including AI at the point of potentially overriding human decision-making processes, more research is required into possible implications of uploading workers’ tacit, working knowledge in different contexts and ways to foster open communication and critique in organisations.

Originality/value: The overt linking of classic theories – Polanyi and Lyotard –and applying these to contemporary (digital-age) training and development contexts is original.

LanguageEnglish
Pages210-225
Number of pages16
JournalEuropean Journal of Training and Development
Volume42
Issue number3/4
Early online date15 May 2018
DOIs
Publication statusPublished - 2018

Fingerprint

Knowledge management
Training and development
Tacit knowledge
Industry
Agenda
Discourse
Communication
Artificial intelligence
Decision-making process
Knowledge production
Personnel
Design methodology
Organizational environment
Interaction
Technology development
Workers
Performativity
Professional development
Performance measurement
Profit

Cite this

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A critical discourse on tacit knowledge management and the performative agenda : Implications for industry training and development. / Garrick, John.

In: European Journal of Training and Development, Vol. 42, No. 3/4, 2018, p. 210-225.

Research output: Contribution to journalArticleResearchpeer-review

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