A knowledge management methodology to enhance learning experience of undergraduate and postgraduate coursework students

Similar to other knowledge-intensive organizations, concept of KM has been used to secure competitive advantage in HEIs. Significant efforts have been put to manage scholar knowledge, and institution policies and procedures. However, practices of KM to manage knowledge for undergraduate and postgraduate coursework students are only limited to store and disseminate lecture slides and other relevant materials in virtual learning environments. This research aims to address the lack of insights in the current literature in managing knowledge for coursework students. A KM methodology is proposed to allow academics to create, store and disseminate domain specific knowledge that can accommodatecoursework student requirements in the setting of higher education. The major contribution of the KM methodology is students are able to create new knowledge and to solve problems using incoming knowledge as the mechanism of the methodology remove the major hurdle, "fail to understand", in their learning process.