A New Perspective in Organizational Learning: Do Organizations Really Learn?

The paper introduces a new insight into the literatures views on organizational Learning (OL). Sharing of knowledge forms the basis for the learning organization. The paper proposes a model which identifies where the learning takes place. The proposed process model draws upon a thorough review of current academic literature. The paper proposes a four‐stage knowledge process. These four steps are individual knowledge, group collaboration, group learning, and organisational knowledge. The first level demonstrated the extent of individual's knowledge sharing within an organisation. The second level measured the extent of
externalised knowledge sharing by collaborating among fellow individuals (group members). The third level measured the effectiveness of an organisation capturing individual shared knowledge. And the last level was a measure of ease with the renewal and retrieval of the organisational knowledge. Particular limitations presented within this study include a knowledge creation model that addresses tacit to explicit knowledge transfer. The proposedmodel, "knowledge creation model", represents the knowledge sharing capabilities of an organisation, and further suggests the levels of learning within it.