Computing enabled me to... Changing the World Through HCI and UX

Eunice Sari

doi:10.1145/3510541

Computing enabled me to... Changing the World Through HCI and UX

Eunice Sari

Education

Research output: Contribution to journal › Article › peer-review

Abstract

Sari offers insights about how Human-Computer Interaction (HCI) and user experience (UX) improve people's lives through their company Customer Experience Insight Pty Ltd. Changing practices is difficult and takes time. Through their work with clients using Service Design Sprint and Design Thinking 2.0, they helped many financial institutions avoid making bad investments in their digital transformation efforts. They have also been working with international clients interested in tapping the Indonesian market or in developing new product lines in their own countries. As a third party, they are able to guide clients to view their projects from entirely different perspectives.

Original language	English
Pages (from-to)	7-7
Number of pages	1
Journal	Communications of the ACM
Volume	65
Issue number	3
DOIs	https://doi.org/10.1145/3510541
Publication status	Published - 2022

Access to Document

10.1145/3510541

Cite this

@article{e7805beab2a045d881558dcf1597f495,

title = "Computing enabled me to... Changing the World Through HCI and UX",

abstract = "Sari offers insights about how Human-Computer Interaction (HCI) and user experience (UX) improve people's lives through their company Customer Experience Insight Pty Ltd. Changing practices is difficult and takes time. Through their work with clients using Service Design Sprint and Design Thinking 2.0, they helped many financial institutions avoid making bad investments in their digital transformation efforts. They have also been working with international clients interested in tapping the Indonesian market or in developing new product lines in their own countries. As a third party, they are able to guide clients to view their projects from entirely different perspectives.",

keywords = "Clients, Customer satisfaction, Customer services, Financial institutions, Human-computer interaction, Human-computer interface, User experience, User interfaces",

author = "Eunice Sari",

year = "2022",

doi = "10.1145/3510541",

language = "English",

volume = "65",

pages = "7--7",

journal = "Communications of the ACM",

issn = "0001-0782",

publisher = "Medical Society of the Republic of Srpska",

number = "3",

}

TY - JOUR

T1 - Computing enabled me to... Changing the World Through HCI and UX

AU - Sari, Eunice

PY - 2022

Y1 - 2022

N2 - Sari offers insights about how Human-Computer Interaction (HCI) and user experience (UX) improve people's lives through their company Customer Experience Insight Pty Ltd. Changing practices is difficult and takes time. Through their work with clients using Service Design Sprint and Design Thinking 2.0, they helped many financial institutions avoid making bad investments in their digital transformation efforts. They have also been working with international clients interested in tapping the Indonesian market or in developing new product lines in their own countries. As a third party, they are able to guide clients to view their projects from entirely different perspectives.

AB - Sari offers insights about how Human-Computer Interaction (HCI) and user experience (UX) improve people's lives through their company Customer Experience Insight Pty Ltd. Changing practices is difficult and takes time. Through their work with clients using Service Design Sprint and Design Thinking 2.0, they helped many financial institutions avoid making bad investments in their digital transformation efforts. They have also been working with international clients interested in tapping the Indonesian market or in developing new product lines in their own countries. As a third party, they are able to guide clients to view their projects from entirely different perspectives.

KW - Clients

KW - Customer satisfaction

KW - Customer services

KW - Financial institutions

KW - Human-computer interaction

KW - Human-computer interface

KW - User experience

KW - User interfaces

U2 - 10.1145/3510541

DO - 10.1145/3510541

M3 - Article

SN - 0001-0782

VL - 65

SP - 7

EP - 7

JO - Communications of the ACM

JF - Communications of the ACM

IS - 3

ER -

Computing enabled me to... Changing the World Through HCI and UX

Abstract

Access to Document

Fingerprint

Cite this