TY - JOUR
T1 - Does circular economy knowledge matter in sustainable service provision?
T2 - A moderation analysis
AU - Erdiaw-Kwasie, Michael Odei
AU - Abunyewah, Matthew
AU - Yusif, Salifu
AU - Erdiaw-Kwasie, Angela
PY - 2023/1/10
Y1 - 2023/1/10
N2 - Research has shown that achieving sustainable advantage requires building organisational competencies and dynamic capabilities. It has therefore become imperative to extend the understanding of service research by exploring the antecedents of sustainable services. Drawing on organisational-level variables, this study examines the effects of institutional factors (IF), contextual factors (CF), and strategic factors (SF) on the adoption of circular economy (CE) within service organisations and their impact on sustainable service provision. The paper further examines how circular economy knowledge moderates the impact of organisational factors on CE practice adoption. Using 'Ghana's service sector as a case study, 493 top-management employees from 267 service organisations were surveyed using simple random sampling. The study found that organisational factors lay the foundation for CE practice adoption, and CE knowledge enhances the relationship. Additionally, CE adoption contributes to sustainable service provision via three channels: (1) service longevity, (2) service sharing, and (3) service ownership. The results confirm CE indicators are relevant for predicting sustainable service outcomes and shed light on managerial implications.
AB - Research has shown that achieving sustainable advantage requires building organisational competencies and dynamic capabilities. It has therefore become imperative to extend the understanding of service research by exploring the antecedents of sustainable services. Drawing on organisational-level variables, this study examines the effects of institutional factors (IF), contextual factors (CF), and strategic factors (SF) on the adoption of circular economy (CE) within service organisations and their impact on sustainable service provision. The paper further examines how circular economy knowledge moderates the impact of organisational factors on CE practice adoption. Using 'Ghana's service sector as a case study, 493 top-management employees from 267 service organisations were surveyed using simple random sampling. The study found that organisational factors lay the foundation for CE practice adoption, and CE knowledge enhances the relationship. Additionally, CE adoption contributes to sustainable service provision via three channels: (1) service longevity, (2) service sharing, and (3) service ownership. The results confirm CE indicators are relevant for predicting sustainable service outcomes and shed light on managerial implications.
KW - Circular economy adoption
KW - Circular economy knowledge
KW - Institutional factors, Contextual factors, Strategic factors
KW - Sustainable service
UR - http://www.scopus.com/inward/record.url?scp=85144086161&partnerID=8YFLogxK
U2 - 10.1016/j.jclepro.2022.135429
DO - 10.1016/j.jclepro.2022.135429
M3 - Article
AN - SCOPUS:85144086161
SN - 0959-6526
VL - 383
SP - 1
EP - 17
JO - Journal of Cleaner Production
JF - Journal of Cleaner Production
M1 - 135429
ER -