Empirical Analysis of Distinct Entry Mode Strategies among Service Firms

Case Studies from Australia

Abhishek Shukla, JD Dow, Misra R

    Research output: Contribution to journalArticleResearchpeer-review

    Abstract

    This paper investigates the aspect of market commitment by international service firms into the new host market. Australia was chosen as the host market because it is a strong service economy. This paper responds to several calls for studies focusing on service firm internationalization and the often neglected market commitment aspect. After splitting service firms into capital intensive and knowledge intensive categories, it is argued that they exhibit different patterns of initial resource commitment. Adopting a case study approach, the results indicate that capital intensive service firms enter a new host market with relatively lower resource commitment than knowledge intensive service firms and hence follow the Uppsala process model more closely
    Original languageEnglish
    Pages (from-to)1-28
    Number of pages28
    JournalJournal of Comparative International Management
    Volume15
    Issue number1
    Publication statusPublished - 2012

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    Empirical analysis
    Service firms
    Mode of entry
    Resource commitment
    Service economy
    Process model
    Internationalization
    Knowledge-intensive services

    Cite this

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    abstract = "This paper investigates the aspect of market commitment by international service firms into the new host market. Australia was chosen as the host market because it is a strong service economy. This paper responds to several calls for studies focusing on service firm internationalization and the often neglected market commitment aspect. After splitting service firms into capital intensive and knowledge intensive categories, it is argued that they exhibit different patterns of initial resource commitment. Adopting a case study approach, the results indicate that capital intensive service firms enter a new host market with relatively lower resource commitment than knowledge intensive service firms and hence follow the Uppsala process model more closely",
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    Empirical Analysis of Distinct Entry Mode Strategies among Service Firms : Case Studies from Australia. / Shukla, Abhishek; Dow, JD; R, Misra.

    In: Journal of Comparative International Management, Vol. 15, No. 1, 2012, p. 1-28.

    Research output: Contribution to journalArticleResearchpeer-review

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    AB - This paper investigates the aspect of market commitment by international service firms into the new host market. Australia was chosen as the host market because it is a strong service economy. This paper responds to several calls for studies focusing on service firm internationalization and the often neglected market commitment aspect. After splitting service firms into capital intensive and knowledge intensive categories, it is argued that they exhibit different patterns of initial resource commitment. Adopting a case study approach, the results indicate that capital intensive service firms enter a new host market with relatively lower resource commitment than knowledge intensive service firms and hence follow the Uppsala process model more closely

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