In this research note, we address the role of employee emotions during organizational change processes. While prior studies have examined emotions during a single change, such research analyzes emotions and change as snapshot events. In addition, we lack sufficient knowledge of the role of employee emotions during repeated changes, despite the evidence that organizations increasingly need to adapt to dynamic environments. We address these shortcomings and offer a research agenda on emotions during change, which incorporates the so far neglected view of emotions as processes that unfold during and across organizational changes. Specifically, we illustrate the role of employee emotions during sequential and simultaneous changes and offer six suggestions for future research on emotions in such contexts.
Klarner, P. A., By, R. T. B., & Diefenbach, T. (2011). Employee emotions during organizational change-Towards a new research agenda. Scandinavian Journal of Management, 27(3), 332-340. https://doi.org/10.1016/j.scaman.2011.06.002