Abstract
Purpose: This study examines the impact of a change (an acquisition) on the performance of the human capital of a High Performance Work System (HPWS) setting. It specifically investigates human capital dimensions such as employee incentives, skills, participation, firm-specific knowledge and customer relations performance.
Design/methodology/approach: Using an exploratory approach, this paper is based on both qualitative and quantitative analysis. Findings – This paper adds to the performance management literature and further contributes to the impact of change on different components of HPWS settings.
Research limitations/implications: This paper lays the foundation for more thorough studies on the impact of change on HPWS environments. Empirical research will be needed to verify the new conceptual model presented in different high performing settings.
Originality/value: Additional evidence is gained of the importance of effective change management in a HPWS setting.
| Original language | English |
|---|---|
| Pages | 1-23 |
| Number of pages | 23 |
| Publication status | Published - 21 Jul 2010 |
| Externally published | Yes |
| Event | Global Accounting and Organizational Change Research Network Conference - Babson College, MA, United States Duration: 21 Jul 2010 → 24 Jul 2010 https://www.latrobe.edu.au/cpsgap/2017-gaoc-conference/about |
Conference
| Conference | Global Accounting and Organizational Change Research Network Conference |
|---|---|
| Abbreviated title | GAOC |
| Country | United States |
| City | MA |
| Period | 21/07/10 → 24/07/10 |
| Internet address |
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Human Capital and Performance Management in High Performing Service Industry : A Case of the Impact of an Acquisition. / Razi, Nazila.
2010. 1-23 Paper presented at Global Accounting and Organizational Change Research Network Conference, MA, United States.Research output: Contribution to conference › Conference paper presented at Conference (not in Proceedings) › Research › peer-review
TY - CONF
T1 - Human Capital and Performance Management in High Performing Service Industry
T2 - A Case of the Impact of an Acquisition
AU - Razi, Nazila
PY - 2010/7/21
Y1 - 2010/7/21
N2 - Purpose: This study examines the impact of a change (an acquisition) on the performance of the human capital of a High Performance Work System (HPWS) setting. It specifically investigates human capital dimensions such as employee incentives, skills, participation, firm-specific knowledge and customer relations performance. Design/methodology/approach: Using an exploratory approach, this paper is based on both qualitative and quantitative analysis. Findings – This paper adds to the performance management literature and further contributes to the impact of change on different components of HPWS settings. Research limitations/implications: This paper lays the foundation for more thorough studies on the impact of change on HPWS environments. Empirical research will be needed to verify the new conceptual model presented in different high performing settings. Originality/value: Additional evidence is gained of the importance of effective change management in a HPWS setting.
AB - Purpose: This study examines the impact of a change (an acquisition) on the performance of the human capital of a High Performance Work System (HPWS) setting. It specifically investigates human capital dimensions such as employee incentives, skills, participation, firm-specific knowledge and customer relations performance. Design/methodology/approach: Using an exploratory approach, this paper is based on both qualitative and quantitative analysis. Findings – This paper adds to the performance management literature and further contributes to the impact of change on different components of HPWS settings. Research limitations/implications: This paper lays the foundation for more thorough studies on the impact of change on HPWS environments. Empirical research will be needed to verify the new conceptual model presented in different high performing settings. Originality/value: Additional evidence is gained of the importance of effective change management in a HPWS setting.
M3 - Conference paper presented at Conference (not in Proceedings)
SP - 1
EP - 23
ER -