Individual Differences and Ergonomic Factors in Performance in a Videotex-Type Task

Manipulated ergonomic aspects of a videotex-type task, and attempted to relate paper-and-pencil measures of field dependence–independence, intelligence, capacity to complete a computer science curriculum, and attitudes toward computers, to the performance of novice users. Results indicate that fault-tolerant aspects of the software and the use of self-defined commands resulted in superior performance. Field independence and higher intelligence were related to better performance. No substantial relationship was found between the ability to complete a computer science curriculum and performance on the task. Ss who expressed an "awesome" view of the nature of computers appeared to perform less well than did other Ss.