Investigation of Technical Support Provided by Educational Websites

Hua Geng, Leigh Disney

    Research output: Chapter in Book/Report/Conference proceedingConference Paper published in Proceedings

    Abstract

    The purpose of the paper was to identify how useful was the technical support provided by educational websites in relation to the interaction between students and educational websites, and the findings showed that students reported that all the identified technical support helped them achieve more productive usage of educational websites. Website designers and online teachers may find these results useful in enhancing the effectiveness of online teaching as well as designing and using instructional programs. � 2010 IEEE.
    Original languageEnglish
    Title of host publicationICETC 2010 - 2010 2nd International Conference on Education Technology and Computer
    Place of PublicationChina
    PublisherIEEE, Institute of Electrical and Electronics Engineers
    Pages-
    Volume1
    Publication statusPublished - 2010
    EventICETC 2010. International Conference on Education Technology and Computer - China
    Duration: 22 Jun 201024 Jun 2010

    Conference

    ConferenceICETC 2010. International Conference on Education Technology and Computer
    Period22/06/1024/06/10

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    Cite this

    Geng, H., & Disney, L. (2010). Investigation of Technical Support Provided by Educational Websites. In ICETC 2010 - 2010 2nd International Conference on Education Technology and Computer (Vol. 1, pp. -). China: IEEE, Institute of Electrical and Electronics Engineers.