The purpose of the paper was to identify how useful was the technical support provided by educational websites in relation to the interaction between students and educational websites, and the findings showed that students reported that all the identified technical support helped them achieve more productive usage of educational websites. Website designers and online teachers may find these results useful in enhancing the effectiveness of online teaching as well as designing and using instructional programs. � 2010 IEEE.
|Title of host publication||ICETC 2010 - 2010 2nd International Conference on Education Technology and Computer|
|Place of Publication||China|
|Publisher||IEEE, Institute of Electrical and Electronics Engineers|
|Publication status||Published - 2010|
|Event||ICETC 2010. International Conference on Education Technology and Computer - China|
Duration: 22 Jun 2010 → 24 Jun 2010
|Conference||ICETC 2010. International Conference on Education Technology and Computer|
|Period||22/06/10 → 24/06/10|
Geng, H., & Disney, L. (2010). Investigation of Technical Support Provided by Educational Websites. In ICETC 2010 - 2010 2nd International Conference on Education Technology and Computer (Vol. 1, pp. -). China: IEEE, Institute of Electrical and Electronics Engineers.