Managing knowledge: A review of literature

The paper reviewed literature in managing knowledge. In that context it reviewed the definitions of knowledge and knowledge management, knowledge capture, knowledge transfer, and knowledge leverage. The review identified seven research opportunities: (i) dearth of widely accepted models to measure and report knowledge; (ii) managing knowledge as a process; (iii) knowledge research in developing nations; (iv) linking knowledge assets to key performance indicators; (v) information strategy implications of managing knowledge; (vi) impact of knowledge leverage on type of firm such as public sector versus private sector; and (vii) economics of managing knowledge. They were discussed in relation to the implications for practitioners.