@inproceedings{b08399feb69a49a4ad515b4ec9e18b68,
title = "Performance measurement and feedback in a public sector program",
author = "P HYLAND and Mario Ferrer and R SANTA and Philip Bretherton",
year = "2009",
language = "English",
volume = "7",
pages = "--",
booktitle = "Proceedings of the 7th ANZAM Operations, Supply Chain and Services Management Symposium",
publisher = "Australian and New Zealand Academy of Management",
note = "7th ANZAM Operations, Supply Chain and Services Management Symposium ; Conference date: 08-06-2009 Through 10-06-2009",
}