Abstract
Relational agents who personalise their message to individual users need to learn about the user first. In the context of an agent who personalises the inclusion of 10 relational cues in its dialogue, we explore training the agent based on first time user's responses to a single example of each cue prior to the session with the virtual advisor. We designed a between subjects study with three groups: Empathic (all relational cues); Neutral (no relational cues) and Adaptive (only helpful cues included). We found that in the Adaptive group, students received what they found helpful more often than in the other two groups. Analysis of the discrepancy between what user's found helpful and what they received was least in the Adaptive group and greatest in the Neutral group.
| Original language | English |
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| Title of host publication | Proceedings of the International Joint Conference on Autonomous Agents and Multiagent Systems, AAMAS |
| Place of Publication | USA |
| Publisher | International Foundation for Autonomous Agents and Multiagent Systems (IFAAMAS) |
| Pages | 1622-1624 |
| Number of pages | 3 |
| Volume | 3 |
| ISBN (Electronic) | 9781713832621 |
| ISBN (Print) | 9781450383073 |
| Publication status | Published - Jul 2021 |
| Event | 20th International Conference on Autonomous Agents and Multiagent Systems, AAMAS 2021 - Virtual, Online Duration: 3 May 2021 → 7 May 2021 |
Publication series
| Name | Proceedings of the International Joint Conference on Autonomous Agents and Multiagent Systems, AAMAS |
|---|---|
| Volume | 3 |
| ISSN (Print) | 1548-8403 |
| ISSN (Electronic) | 1558-2914 |
Conference
| Conference | 20th International Conference on Autonomous Agents and Multiagent Systems, AAMAS 2021 |
|---|---|
| City | Virtual, Online |
| Period | 3/05/21 → 7/05/21 |
Bibliographical note
Publisher Copyright:© 2021 International Foundation for Autonomous Agents and Multiagent Systems (www.ifaamas.org). All rights reserved.
Copyright:
Copyright 2021 Elsevier B.V., All rights reserved.