Proposed customer's sensitive information privacy model for financial institution

Sundresan Perumal, Raamesh Aramugam, Ganthan Narayana Samy, Karthiggaibalan Krishnasamy, Bharanidharan Shanmugam

Research output: Chapter in Book/Report/Conference proceedingConference Paper published in Proceedingspeer-review

Abstract

Over the years, the financial institution has struggled in Identifying method or an approach in protecting privacy issue when it comes to customer sensitive information. Financial institution process massive amounts of customer information that are utilized by their employee for daily banking transaction process in order to support their organization services. By giving the privileged access to the customer sensitive information employees may cause privacy breaches, which lead to serious damages to their company reputation. However, there is still a lack of research pertaining to protecting the privacy of sensitive's customer information because most of the financial institution hesitate to reveal their internal information's due to confidentiality. Thus the research is to investigate factors from past findings that are commonly used for perceived privacy information model. The selected factors have been used to build a proposed model to protect the privacy of customer's sensitive information in financial institutions. The proposed model of the research would be a benefit for the financial institution to understand their staff knowledge in terms of privacy, of customer's sensitive information and behavior towards protecting the privacy of sensitive's customer information.

Original languageEnglish
Title of host publicationProceedings - 2019 International Conference on Computing, Electronics and Communications Engineering, iCCECE 2019
EditorsMahdi H. Miraz, Peter S. Excell, Andrew Ware, Safeeullah Soomro, Maaruf Ali
Place of PublicationPiscataway, NJ
PublisherIEEE, Institute of Electrical and Electronics Engineers
Pages203-207
Number of pages5
ISBN (Electronic)9781728121383
DOIs
Publication statusPublished - Aug 2019
Event2nd International Conference on Computing, Electronics and Communications Engineering, iCCECE 2019 - London, United Kingdom
Duration: 22 Aug 201923 Aug 2019

Publication series

NameProceedings - 2019 International Conference on Computing, Electronics and Communications Engineering, iCCECE 2019

Conference

Conference2nd International Conference on Computing, Electronics and Communications Engineering, iCCECE 2019
Country/TerritoryUnited Kingdom
CityLondon
Period22/08/1923/08/19

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