The study site is an acute‐care 12 bed hospital situated in remote north‐west Western Australia and which services around 3500 residents. Sixty per cent of the township population is Aboriginal, increasing to 100% in the catchment region. Community access to health care is via the Hospital Emergency Department (ED) generating a high volume of Triage Level 4 (Semi‐urgent) and Level 5 (Non‐urgent) cases into an acute‐care system.
Carroll, V., Mansour, R., Humphries, J., Wakerman, J., Carter, M., & Reeve, C. (2017). Reducing primary health care outpatient “did not attends”: Responding to community preferences. Australian Journal of Rural Health, 25(3), 187-188. https://doi.org/10.1111/ajr.12317