Relationships of Perceived Justice to Service Recovery, Service Failure Attributions, Recovery Satisfaction, and Loyalty in the Context of Airline Travelers

Davoud Nikbin, Malliga Marimuthu, Sunghyup Sean Hyun, Ishak Ismail

    Research output: Contribution to journal › Article › peer-review

    Fingerprint

    Dive into the research topics of 'Relationships of Perceived Justice to Service Recovery, Service Failure Attributions, Recovery Satisfaction, and Loyalty in the Context of Airline Travelers'. Together they form a unique fingerprint.

    Social Sciences

    Economics, Econometrics and Finance

    Computer Science

    Psychology