This paper discusses research being undertaken to explore and document an Australian case study of a Facebook page, “Tassie Fires – We Can Help” (TFWCH), which was created by a community member during a bushfire emergency in 2013. This project represents one of the first and most extensive insights into how a community-led social media page functions in a crisis situation. The page was used as a platform to inform the public and share information, provide a medium for users to ask for help or offer help, and to manage volunteers. This paper discusses the background to the case study.
|Title of host publication||Proceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference|
|Place of Publication||Unknown|
|Publisher||Bushfire and Natural Hazards CRC|
|Number of pages||10|
|Publication status||Published - 2015|
|Event||Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference - Wellington, New Zealand|
Duration: 2 Sep 2014 → 2 Sep 2014
|Conference||Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference|
|Period||2/09/14 → 2/09/14|
Irons, M., Paton, D., Lester, L., Scott, J., & Martin, A. (2015). Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study. In M. Rumsewicz (Ed.), Proceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference (pp. 180-189). Unknown: Bushfire and Natural Hazards CRC.