Social Media, Crisis Communication and Community-led Response and Recovery

An Australian Case Study

Melanie Irons, Douglas Paton, L Lester, J Scott, A Martin

    Research output: Chapter in Book/Report/Conference proceedingConference Paper published in ProceedingsResearchpeer-review

    Abstract

    This paper discusses research being undertaken to explore and document an Australian case study of a Facebook page, “Tassie Fires – We Can Help” (TFWCH), which was created by a community member during a bushfire emergency in 2013. This project represents one of the first and most extensive insights into how a community-led social media page functions in a crisis situation. The page was used as a platform to inform the public and share information, provide a medium for users to ask for help or offer help, and to manage volunteers. This paper discusses the background to the case study.
    Original languageEnglish
    Title of host publicationProceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference
    EditorsM. Rumsewicz
    Place of PublicationUnknown
    PublisherBushfire and Natural Hazards CRC
    Pages180-189
    Number of pages10
    Publication statusPublished - 2015
    EventResearch Forum at the Bushfire and Natural Hazards CRC & AFAC conference - Wellington, New Zealand
    Duration: 2 Sep 20142 Sep 2014

    Conference

    ConferenceResearch Forum at the Bushfire and Natural Hazards CRC & AFAC conference
    Period2/09/142/09/14

    Fingerprint

    Fires
    Lead
    Recovery
    Communication

    Cite this

    Irons, M., Paton, D., Lester, L., Scott, J., & Martin, A. (2015). Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study. In M. Rumsewicz (Ed.), Proceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference (pp. 180-189). Unknown: Bushfire and Natural Hazards CRC.
    Irons, Melanie ; Paton, Douglas ; Lester, L ; Scott, J ; Martin, A. / Social Media, Crisis Communication and Community-led Response and Recovery : An Australian Case Study. Proceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference. editor / M. Rumsewicz. Unknown : Bushfire and Natural Hazards CRC, 2015. pp. 180-189
    @inproceedings{9c9473f5a4c24ff98deaf84b563428a7,
    title = "Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study",
    abstract = "This paper discusses research being undertaken to explore and document an Australian case study of a Facebook page, “Tassie Fires – We Can Help” (TFWCH), which was created by a community member during a bushfire emergency in 2013. This project represents one of the first and most extensive insights into how a community-led social media page functions in a crisis situation. The page was used as a platform to inform the public and share information, provide a medium for users to ask for help or offer help, and to manage volunteers. This paper discusses the background to the case study.",
    author = "Melanie Irons and Douglas Paton and L Lester and J Scott and A Martin",
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    Irons, M, Paton, D, Lester, L, Scott, J & Martin, A 2015, Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study. in M Rumsewicz (ed.), Proceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference. Bushfire and Natural Hazards CRC, Unknown, pp. 180-189, Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference, 2/09/14.

    Social Media, Crisis Communication and Community-led Response and Recovery : An Australian Case Study. / Irons, Melanie; Paton, Douglas; Lester, L; Scott, J; Martin, A.

    Proceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference. ed. / M. Rumsewicz. Unknown : Bushfire and Natural Hazards CRC, 2015. p. 180-189.

    Research output: Chapter in Book/Report/Conference proceedingConference Paper published in ProceedingsResearchpeer-review

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    AB - This paper discusses research being undertaken to explore and document an Australian case study of a Facebook page, “Tassie Fires – We Can Help” (TFWCH), which was created by a community member during a bushfire emergency in 2013. This project represents one of the first and most extensive insights into how a community-led social media page functions in a crisis situation. The page was used as a platform to inform the public and share information, provide a medium for users to ask for help or offer help, and to manage volunteers. This paper discusses the background to the case study.

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    Irons M, Paton D, Lester L, Scott J, Martin A. Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study. In Rumsewicz M, editor, Proceedings of the Research Forum at the Bushfire and Natural Hazards CRC & AFAC conference. Unknown: Bushfire and Natural Hazards CRC. 2015. p. 180-189