Sociality, tempo & flow: Learning from Namibian ridesharing

Joseph Kasera; Jacki O'Neill; Nicola J. Bidwell

doi:10.1145/2998581.2998582

Sociality, tempo & flow: Learning from Namibian ridesharing

Joseph Kasera, Jacki O'Neill, Nicola J. Bidwell

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper published in Proceedings › peer-review

34 Citations (Scopus)

Abstract

Ridesharing has become a hot topic in research and in the media, largely because of the recent rise of platforms like Lyft and Uber. Yet shared taxis and paratransit services have played central roles in many African countries' transport systems for years. We conducted an ethnographic study of shared taxis in Windhoek, Namibia, to understand how ridesharing is achieved in this setting, including the drivers' orientations, concerns and practices, and their consequences for their passengers. Our findings lead us to suggest designing a different sort of ridesharing system to support the drivers' agency and tempo, which enables drivers to locate customers in a more ad hoc way than established digital ridesharing platforms. This contributes to a growing body of research on designing for ridesharing.

Original language	English
Title of host publication	Proceedings of the 1st African Conference for Human Computer Interaction, AfriCHI 2016
Subtitle of host publication	Building Bridges, Breaking Barriers
Editors	Nicola J. Bidwell, Nicola J. Bidwell, Kagonya Awori
Publisher	Association for Computing Machinery
Pages	36-47
Number of pages	12
ISBN (Electronic)	9781450348300
DOIs	https://doi.org/10.1145/2998581.2998582
Publication status	Published - 21 Nov 2016
Event	1st African Conference for Human Computer Interaction, AfriCHI 2016 - Nairobi, Kenya Duration: 21 Nov 2016 → 25 Nov 2016

Publication series

Name	ACM International Conference Proceeding Series
Volume	21-25-November-2016

Conference

Conference	1st African Conference for Human Computer Interaction, AfriCHI 2016
Country/Territory	Kenya
City	Nairobi
Period	21/11/16 → 25/11/16

Bibliographical note

Publisher Copyright:
© 2016 ACM.

Access to Document

10.1145/2998581.2998582

Cite this

Kasera, J., O'Neill, J., & Bidwell, N. J. (2016). Sociality, tempo & flow: Learning from Namibian ridesharing. In N. J. Bidwell, N. J. Bidwell, & K. Awori (Eds.), Proceedings of the 1st African Conference for Human Computer Interaction, AfriCHI 2016: Building Bridges, Breaking Barriers (pp. 36-47). (ACM International Conference Proceeding Series; Vol. 21-25-November-2016). Association for Computing Machinery. https://doi.org/10.1145/2998581.2998582

Kasera, Joseph ; O'Neill, Jacki ; Bidwell, Nicola J. / Sociality, tempo & flow : Learning from Namibian ridesharing. Proceedings of the 1st African Conference for Human Computer Interaction, AfriCHI 2016: Building Bridges, Breaking Barriers. editor / Nicola J. Bidwell ; Nicola J. Bidwell ; Kagonya Awori. Association for Computing Machinery, 2016. pp. 36-47 (ACM International Conference Proceeding Series).

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abstract = "Ridesharing has become a hot topic in research and in the media, largely because of the recent rise of platforms like Lyft and Uber. Yet shared taxis and paratransit services have played central roles in many African countries' transport systems for years. We conducted an ethnographic study of shared taxis in Windhoek, Namibia, to understand how ridesharing is achieved in this setting, including the drivers' orientations, concerns and practices, and their consequences for their passengers. Our findings lead us to suggest designing a different sort of ridesharing system to support the drivers' agency and tempo, which enables drivers to locate customers in a more ad hoc way than established digital ridesharing platforms. This contributes to a growing body of research on designing for ridesharing.",

keywords = "designing for agency, ethnography, P2P, paratransit, peer-to-peer platforms, ridesharing, Workplace studies",

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Kasera, J, O'Neill, J & Bidwell, NJ 2016, Sociality, tempo & flow: Learning from Namibian ridesharing. in NJ Bidwell, NJ Bidwell & K Awori (eds), Proceedings of the 1st African Conference for Human Computer Interaction, AfriCHI 2016: Building Bridges, Breaking Barriers. ACM International Conference Proceeding Series, vol. 21-25-November-2016, Association for Computing Machinery, pp. 36-47, 1st African Conference for Human Computer Interaction, AfriCHI 2016, Nairobi, Kenya, 21/11/16. https://doi.org/10.1145/2998581.2998582

Sociality, tempo & flow: Learning from Namibian ridesharing. / Kasera, Joseph; O'Neill, Jacki; Bidwell, Nicola J.
Proceedings of the 1st African Conference for Human Computer Interaction, AfriCHI 2016: Building Bridges, Breaking Barriers. ed. / Nicola J. Bidwell; Nicola J. Bidwell; Kagonya Awori. Association for Computing Machinery, 2016. p. 36-47 (ACM International Conference Proceeding Series; Vol. 21-25-November-2016).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper published in Proceedings › peer-review

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Kasera J, O'Neill J, Bidwell NJ. Sociality, tempo & flow: Learning from Namibian ridesharing. In Bidwell NJ, Bidwell NJ, Awori K, editors, Proceedings of the 1st African Conference for Human Computer Interaction, AfriCHI 2016: Building Bridges, Breaking Barriers. Association for Computing Machinery. 2016. p. 36-47. (ACM International Conference Proceeding Series). doi: 10.1145/2998581.2998582

Sociality, tempo & flow: Learning from Namibian ridesharing

Abstract

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Bibliographical note

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