| Original language | English |
|---|---|
| Title of host publication | Excellence and Sustainability |
| Subtitle of host publication | USM and the APEX Journey |
| Editors | Ooi Keat Gin |
| Place of Publication | Malaysia |
| Publisher | Penerbit Universiti Sains Malaysia |
| Chapter | 11 |
| Volume | 1: The Road Ahead |
| ISBN (Print) | 978-983-861-552-5 |
| Publication status | Published - 2012 |
| Externally published | Yes |
Cite this
Marimuthu, M., & Ismail, I. (2012). Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. In O. K. Gin (Ed.), Excellence and Sustainability: USM and the APEX Journey (Vol. 1: The Road Ahead). Malaysia: Penerbit Universiti Sains Malaysia.
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author = "Malliga Marimuthu and I Ismail",
year = "2012",
language = "English",
isbn = "978-983-861-552-5",
volume = "1: The Road Ahead",
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Marimuthu, M & Ismail, I 2012, Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. in OK Gin (ed.), Excellence and Sustainability: USM and the APEX Journey. vol. 1: The Road Ahead, Penerbit Universiti Sains Malaysia, Malaysia.
Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. / Marimuthu, Malliga; Ismail, I.
Excellence and Sustainability: USM and the APEX Journey. ed. / Ooi Keat Gin. Vol. 1: The Road Ahead Malaysia : Penerbit Universiti Sains Malaysia, 2012.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Research › peer-review
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AU - Marimuthu, Malliga
AU - Ismail, I
PY - 2012
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SN - 978-983-861-552-5
VL - 1: The Road Ahead
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Marimuthu M, Ismail I. Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. In Gin OK, editor, Excellence and Sustainability: USM and the APEX Journey. Vol. 1: The Road Ahead. Malaysia: Penerbit Universiti Sains Malaysia. 2012