Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario

Malliga Marimuthu, I Ismail

Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review

Original languageEnglish
Title of host publicationExcellence and Sustainability
Subtitle of host publicationUSM and the APEX Journey
EditorsOoi Keat Gin
Place of PublicationMalaysia
PublisherPenerbit Universiti Sains Malaysia
Chapter11
Volume1: The Road Ahead
ISBN (Print)978-983-861-552-5
Publication statusPublished - 2012
Externally publishedYes

Cite this

Marimuthu, M., & Ismail, I. (2012). Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. In O. K. Gin (Ed.), Excellence and Sustainability: USM and the APEX Journey (Vol. 1: The Road Ahead). Malaysia: Penerbit Universiti Sains Malaysia.
Marimuthu, Malliga ; Ismail, I. / Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. Excellence and Sustainability: USM and the APEX Journey. editor / Ooi Keat Gin. Vol. 1: The Road Ahead Malaysia : Penerbit Universiti Sains Malaysia, 2012.
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Marimuthu, M & Ismail, I 2012, Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. in OK Gin (ed.), Excellence and Sustainability: USM and the APEX Journey. vol. 1: The Road Ahead, Penerbit Universiti Sains Malaysia, Malaysia.

Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. / Marimuthu, Malliga; Ismail, I.

Excellence and Sustainability: USM and the APEX Journey. ed. / Ooi Keat Gin. Vol. 1: The Road Ahead Malaysia : Penerbit Universiti Sains Malaysia, 2012.

Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review

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T1 - Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario

AU - Marimuthu, Malliga

AU - Ismail, I

PY - 2012

Y1 - 2012

M3 - Chapter

SN - 978-983-861-552-5

VL - 1: The Road Ahead

BT - Excellence and Sustainability

A2 - Gin, Ooi Keat

PB - Penerbit Universiti Sains Malaysia

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Marimuthu M, Ismail I. Students’ Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario. In Gin OK, editor, Excellence and Sustainability: USM and the APEX Journey. Vol. 1: The Road Ahead. Malaysia: Penerbit Universiti Sains Malaysia. 2012