The Role of Servant Leadership on Interpersonal Trust and Performance: The Mediating Influence of Interpersonal Trust

John Politis, Denis Politis

    Research output: Chapter in Book/Report/Conference proceedingConference Paper published in Proceedings

    Abstract

    This study examines the influence of servant leadership and interpersonal trust on organisational performance. It involves a questionnaire-based survey of employees from two financial institutions operating in Cyprus prior to the 2013 financial crisis. 186 usable questionnaires were subjected to a series of factor and correlational analyses using SPSS and the Analysis of Moment Structures graphics software. The results revealed three major findings. First, there is a positive and significant relationship between servant leadership and interpersonal trust. Second, the relationship between interpersonal trust and performance is positive, strong and significant. Finally, the results support that interpersonal trust mediates the relation between servant leadership and performance. Theoretical and practical implications of these findings are discussed and directions for future research are provided.
    Original languageEnglish
    Title of host publicationProceedings of the 13th European Conference on Management, Leadership and Governance
    EditorsMartin Rich
    Place of PublicationUK
    PublisherAcademic Conferences and Publishing International Limited
    Pages382-391
    Number of pages10
    ISBN (Electronic)9781911218647
    ISBN (Print)9781911218630
    Publication statusPublished - 11 Dec 2017
    Event13th European Conference on Management, Leadership and Governance - University of London, London, United Kingdom
    Duration: 11 Dec 201712 Dec 2017
    Conference number: 13th
    https://www.academic-conferences.org/conferences/ecmlg/ecmlg-future-and-past/

    Conference

    Conference13th European Conference on Management, Leadership and Governance
    Abbreviated titleECMLG 2017
    CountryUnited Kingdom
    CityLondon
    Period11/12/1712/12/17
    Internet address

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  • Cite this

    Politis, J., & Politis, D. (2017). The Role of Servant Leadership on Interpersonal Trust and Performance: The Mediating Influence of Interpersonal Trust. In M. Rich (Ed.), Proceedings of the 13th European Conference on Management, Leadership and Governance (pp. 382-391). Academic Conferences and Publishing International Limited.